Occasionally, while waiting for an audit to complete, a “Communication Error” will pop up.
When audits are progressing, your browser stays in constant contact with the audit server. When a request fails, this error will be displayed.
Requests will intermittently fail due to regular network status issues. However, if these errors are popping up frequently, it may be because you are on a poor internet connection or attempting to connect to the server through an error-prone proxy server.
If you are receiving this error frequently, please submit a support ticket.